What the assessment is
The Home Improvement Readiness report is an AI-assisted tool. It researches public records for the address you enter (such as EPC and Land Registry data), combines them with the answers you give, and produces an indicative readiness score, opportunities, and planning considerations.
What it is not
- It is not a structural survey, RICS HomeBuyer Report, or building inspection.
- It is not a market valuation or a guarantee of what your home is worth.
- It is not a guarantee that planning permission or permitted development rights will be granted.
- It does not replace advice from a qualified surveyor, structural engineer, planning consultant or party-wall surveyor.
Accuracy of public records
Property data is drawn from third-party public records we do not control and that may be out of date, incomplete, or inaccurate. We flag the confidence level of each report. Where public records are unavailable, the report relies more heavily on your inputs and may be marked lower confidence. You should verify any figure that will affect a decision before acting on it.
Milo & AI generation
Our AI assistant, Milo, compiles the report using the data above. Milo is grounded in public records and your answers and is designed not to invent facts. Even so, AI output can occasionally contain errors. Treat the report as a starting point for conversation, not as professional advice.
Fees & the Initial Investigation
The free assessment produces an initial report. If you choose an Initial Investigation, the fee shown at checkout applies. The paid investigation refines the research, produces a fuller report sent to you by email, and is the point at which a lead becomes “warm” in our system. Booking a consultation afterwards moves the lead to “hot”.
Refunds
Because the Initial Investigation begins as soon as you pay, the fee is generally non-refundable once Milo has started work. If we cannot produce a report for your address at all, we will refund you in full. If you believe the report was materially not delivered as described, email hello@storyboard-design.co.uk within 14 days and we will review it.
Your data & marketing
Submitting an assessment creates a lead record linked to your email. We email your report to you. We only send marketing where you give consent, and you can withdraw it at any time from any email we send. See our Privacy Policy for full details.
Liability
The report is provided for your personal use to inform a conversation with the studio. To the fullest extent permitted by law, we are not liable for decisions you make based on it, including planning applications, purchases, or building works. Nothing in these terms limits liability for death or personal injury caused by our negligence, or for fraud.
Changes & law
We may update these terms; the date above shows the current version. They are governed by the law of England & Wales.
Questions? Email hello@storyboard-design.co.uk or call 01865 606 885. Storyboard Design Limited, 17 Herald Way, Bicester, Oxfordshire. Company no. 16418825 (England & Wales).